PRIVACY POLICY

of the sensormatic.md website

Last updated: 22.11.2025

This Privacy Policy (the "Policy") describes how the personal data of natural persons who access the website https://sensormatic.md (the "Website") are collected, used, stored and protected.

The Website is operated and administered by:

TAKE IT S.R.L.
a legal entity registered in accordance with the legislation of the Republic of Moldova,
with its registered office at mun. Chișinău, str. Uzinelor 171/3,
IDNO 1016600007797,
(hereinafter referred to as "TAKE IT" or the "Controller").

TAKE IT is the official distributor of MEFERI products in the territory of the Republic of Moldova. The sensormatic.md domain belongs to MEFERI; however, the Website is used and administered by TAKE IT S.R.L. with MEFERI's consent. Data collected through the Website are processed by TAKE IT in its capacity as data controller and are not automatically transferred to MEFERI.

For any request or question regarding the processing of personal data, you may contact us at:
E-mail: sales.b2b@takeit.md

1. General provisions

1.1. The Controller processes personal data in accordance with the legislation applicable in the Republic of Moldova, including the legal provisions on the protection of personal data.

1.2. By accessing and using the Website, as well as by providing data through the available forms, you confirm that you have read and understood this Policy. The Website may be used to view products without providing any personal data, except where you wish to submit a request for a quotation or a contact request.

2. Categories of personal data processed

2.1. Data provided directly by you

Through the use of the forms on the Website (for example, the "Request a quote" form), the Controller may collect the following categories of data:

Full name (mandatory);
Company name (optional);
E-mail address (mandatory);
Telephone number (optional);
Message content / details of the request (free-text field).

The data are provided directly by you, by completing and submitting the form.

2.2. Data collected automatically when accessing the Website

When the Website is accessed and used, certain technical information may be collected automatically, such as:

IP address;
date and time of access;
pages viewed and resources accessed;
browser type and version;
operating system and device type;
technical identifiers used to limit abusive traffic (rate limiting) and to ensure security.

2.3. Data used for traffic analysis

The Controller uses traffic analysis tools, including Google Analytics and the analytics tools provided by the hosting platform, in order to obtain aggregated statistics on the use of the Website. These tools may collect, in pseudonymised form:

online and session identifiers;
information about the device and browser;
information about interaction with the pages of the Website.

The Controller does not use these data to directly identify individual persons and does not use personalised advertising mechanisms through the Website.

3. Purposes and legal bases of processing

The Controller processes your personal data for the following purposes, on the basis of the corresponding legal grounds:

3.1. Management of requests and correspondence

Purpose: receiving, recording and managing requests submitted through the forms on the Website (including requests for quotations), communicating with prospective customers and partners, and providing technical and commercial information concerning MEFERI products.
Legal basis: the processing is necessary in order to take pre-contractual steps at the request of the data subject, and the legitimate interest of the Controller in responding to the requests received.

3.2. Administration and security of the Website

Purpose: ensuring the proper technical functioning of the Website, monitoring and preventing misuse, detecting and managing security incidents, and applying mechanisms to limit abusive traffic.
Legal basis: the legitimate interest of the Controller in protecting the integrity and security of its IT infrastructure and of the Website.

3.3. Traffic analysis and improvement of services

Purpose: measuring audience, analysing how the Website is used and improving its structure, content and functionality.
Legal basis: the legitimate interest of the Controller in continuously developing its services and online presence.

The Controller does not use data collected through the Website to send mass commercial communications (newsletters, marketing campaigns) without first obtaining the explicit consent of the data subject, where such consent is required.

4. Recipients of the data and the Controller's processors

4.1. Personal data may be disclosed, to the extent strictly necessary, to the following categories of recipients:

employees and collaborators of TAKE IT S.R.L. with responsibilities in sales, commercial support or administration of the Website;
providers of hosting, maintenance and IT infrastructure services;
providers of traffic analysis solutions (for example, Google Analytics), acting as processors on behalf of the Controller.

4.2. Data collected through the Website are not routinely transferred to MEFERI (http://meferi.com) or to other distributors, except where this is necessary and justified in order to resolve a specific request, in which case the data subject will be duly informed.

4.3. The Controller does not sell or rent personal data to third parties.

5. Transfers of data outside the Republic of Moldova

5.1. Certain services used by the Controller (for example, Google Analytics) may involve the transfer of data to countries in which the servers of the respective providers are located.

5.2. In such cases, the Controller exercises due diligence to ensure that the respective providers apply appropriate safeguards for the protection of personal data, in accordance with the applicable legal requirements.

6. Data retention period

6.1. The Controller retains personal data only for the period necessary to fulfil the purposes for which they were collected or for the period required by the applicable legal provisions.

6.2. By way of guidance:

data provided through the contact / quotation request forms are, as a rule, retained for up to 3 (three) years from the last relevant interaction with the data subject (for example, the last correspondence) or for the duration of a contractual or pre-contractual relationship, as the case may be;
technical data and system logs are retained for reasonable periods appropriate to the purposes of security and incident analysis, unless a longer period is required by law or necessary to protect the rights of the Controller.

6.3. Upon expiry of the retention periods, the data will be deleted or anonymised, insofar as this is technically and legally possible.

7. Rights of data subjects

As a data subject, you have the following rights, under the conditions laid down by the legislation applicable in the Republic of Moldova:

Right of access – the right to obtain confirmation as to whether or not your data are being processed, as well as information on the nature and manner of the processing;
Right to rectification – the right to obtain, without undue delay, the rectification of inaccurate data or the completion of incomplete data;
Right to erasure ("right to be forgotten") – the right to request the erasure of data in certain circumstances (for example, where the data are no longer necessary for the purposes for which they were collected, or where you have objected to the processing and there are no overriding legitimate grounds);
Right to restriction of processing – the right to request the restriction of processing in certain cases provided for by law;
Right to object – the right to object, on grounds relating to your particular situation, to the processing of data based on the legitimate interest of the Controller;
Right to data portability – where applicable, the right to receive the data provided in a structured, commonly used and machine-readable format, or to request their transmission to another controller.

To exercise these rights, or for any question relating to the processing of personal data, you may contact us at the following e-mail address: sales.b2b@takeit.md.

The Controller will respond to requests within the time limits laid down by law and may request additional information in order to verify the identity of the requester.

You also have the right to apply to:

the national authority competent for the protection of personal data in the Republic of Moldova; and/or
the competent courts,

if you consider that your rights have been infringed.

8. Processing of minors' data

8.1. The Website is intended primarily for business customers and partners (legal entities and professionals). The Controller does not deliberately seek to collect personal data relating to natural persons under the age of 18.

8.2. Should the Controller become aware that it has processed data of a minor under the age of 18 without the consent of a parent or legal guardian, it will take reasonable steps to delete such data as soon as possible.

9. Cookies and similar technologies

9.1. The Website does not use its own cookies for the purposes of personalisation or behavioural advertising.

9.2. Certain third-party services, such as Google Analytics or the analytics tools offered by the hosting platform, may use cookies or similar technologies (e.g. anonymous session identifiers) to collect aggregated statistical information on the use of the Website.

9.3. Users may control or delete cookies through the settings of the browser they use. Restricting the use of analytics cookies may affect the quality of the statistics to some extent, but should not prevent access to the essential functionalities of the Website (viewing pages and the product catalogue).

10. Security measures

10.1. The Controller applies appropriate technical and organisational measures to protect personal data against unauthorised access, loss, destruction or unauthorised alteration, including, but not limited to:

restricting access to data to those persons who need it in order to perform their duties;
use of authentication and access control mechanisms;
use of secure hosting infrastructure;
implementation of mechanisms for limiting abusive traffic and for security monitoring.

10.2. Although the Controller makes every reasonable effort to ensure an adequate level of security, no information system or data transmission over the internet can be guaranteed to be completely secure.

11. Links to third-party websites

The Website may contain links to websites operated by third parties (for example, the global MEFERI website or other external resources). The Controller is not responsible for the content or privacy policies of such websites and recommends that you consult the respective policies before providing any personal data.

12. Amendments to the Privacy Policy

12.1. The Controller may periodically update this Policy to reflect changes in its data processing practices, in the functionalities of the Website or in the applicable legal framework.

12.2. Any updated version of the Policy will be published on the Website and marked with the "Last updated" date. Continued use of the Website after that date shall be deemed acceptance of the Policy as updated.

For any further queries regarding this Privacy Policy or the way in which we process personal data, please contact us at sales.b2b@takeit.md.